EVERY Saturday, The Client Crew are right here to unravel your issues.
Mel Hunter will tackle readers’ client points, Amanda Cable provides you with the perfect recommendation for getting your dream house, Maddy Tooke rounds up the perfect coupons to avoid wasting you cash and Choose Rinder will sort out your authorized woes.
Jane Hamilton, property professional

11
THE housing market is having fun with a January leap, seeing the most important New 12 months worth surge ever. A mix of post-election confidence and higher certainty over Brexit has unleashed a flood of pent-up demand.
Rightmove registered a 2.three per cent rise within the worth of properties coming to market, including a mean of £6,785 to the price of a house.
And property brokers have seen 1.3million purchaser enquiries because the Normal Election, up 15 per cent yr on yr.
Rightmove housing market analyst Miles Shipside mentioned: “Whereas a considerable rise is the norm in January, that is the most important New 12 months worth surge we now have ever recordedThe early birds are on it, with the variety of gross sales agreed up by 7.four per cent on this time final yr. Whether or not you’re a purchaser or vendor, right here’s easy methods to benefit from the January leap.

11
Consumers
- Seen your dream house? Don’t sit it out, make a proposal to safe it now – costs could stick with it rising. However don’t be bounced into paying over the percentages. There may be nonetheless room to barter, particularly if a property has been marketed earlier than and hasn’t offered.
- Not seen something that grabs you? Wait till spring as extra properties come on to market then.
- Get your mortgage settlement in precept and line up a solicitor. Then you’ll be able to transfer quick while you do see the house you need.
Sellers
- Don’t look ahead to spring – market your own home now. There will likely be extra properties approaching to the market at Easter so you would get a greater worth now.
- Gown your own home for spring not January. Use brilliant equipment and breezy scents.
- Get your gross sales photographs completed on a sunny day to maximise enchantment on-line. Declutter and tidy outdoors to maximise kerb enchantment.
Purchase of the week

11
HARRY and Meghan have retired from royal life by heading to Canada and you are able to do the identical, too – nearly.
This good one-bed retirement flat is close to the upmarket village of Canada, a part of Wellow in Hampshire.
It’s £150,000 at zoopla.co.uk/for-sale/particulars/53681844.onthemarket.com/particulars/5171460
12 months of the Rat
WE’RE set for a property gross sales growth, because of the Chinese language 12 months of the Rat, which begins at this time.
Extra properties are offered in Rat years – 1,473,950 sometimes change arms – than at some other time within the 12-year Chinese language zodiac cycle.
The 12 months of the Ox – most just lately 2009 – is lowest at nearly half that stage.
Marc von Grundherr, director of property agent Benham and Reeves, which carried out the research, says: “Very similar to the Chinese language zodiac, the UK property market is cyclical.”
Deal of the week

11
DECLUTTERING is on all our January to-do lists, so clear up with this peg board for simply £2 at Poundland with accent trays and posts costing £1.
SAVE: £eight on related objects elsewhere
Choose Rinder

11
Q) MY daughter’s employer has instructed her that he has overpaid her for the previous yr. Can he declare the cash again and would he have the ability to declare all of it? It’s going to be troublesome to pay again now it has been spent. Her employer has additionally instructed my daughter that it’s his fault, however that she ought to have seen she was being overpaid?
Caf, Telford

11
A) It is a troublesome authorized downside. As a matter of simple regulation your daughter’s employer is entitled to say the wages they’ve overpaid again (that is coated by part 14 of the Employment Rights Act 1996). The issue is that the regulation in your daughter’s case shouldn’t be simple.
If these mistaken overpayments had solely been made to your daughter for a month or two, her employer would have the ability to deduct these overpayments from her wage, ideally after discussing this together with her. However as a result of your daughter seems to have acquired this cash for a yr in completely good religion, she might need a robust authorized defence stopping her employer from recovering the complete quantity.
If the employer intends to ask for this a reimbursement, she ought to ask to have a gathering, she ought to clarify she didn’t realise she was being overpaid and that returning the cash would place her in monetary misery.
Spouse’s deceit
Q) I DIVORCED my spouse 18 years in the past. She saved the marital house – which I had paid the deposit for – as a result of I needed our daughter to have a steady house as she grew up.
I additionally continued to pay youngster upkeep through the years.
Nonetheless, I’ve just lately found that I’m not the organic father of my daughter.
Might I declare a reimbursement for the property or youngster upkeep? Patrick, Stoke
A) Given your spouse’s deceit, you might have a declare towards your ex-wife’s property.
The upkeep situation is much less clear. Courts coping with this example have thought of it to be like a bereavement (as in case your daughter had died) and have assessed any compensation to be paid accordingly, which might quantity to considerably lower than the entire you will have paid in common upkeep.
A terrific deal would possibly rely on when your ex-wife knew that your daughter wasn’t biologically yours.
I’d urge you to instruct a specialist household solicitor.
Q) IN early December I visited a photograph store to be able to have my marriage ceremony video transferred to DVD. The agency suggested me it could take ten working days however generally might be completed earlier. Over the subsequent couple of weeks, I known as in to the store to see if it was in but however to no avail.
It was solely this week – clearly after Christmas has come and gone – that it admitted the tapes have been misplaced. It appears a courier has marked the objects as delivered and signed for when, in actual fact, there was no-one within the store on the time. It is a treasured merchandise from 1998 which I’ll now by no means see once more and, though it isn’t in regards to the cash, I really feel my spouse and I ought to be compensated for the emotional misery.
Are you able to advise me what can I do to be able to take motion towards them. I do know I might write to the shop’s head workplace, however the place do I stand legally?
Christopher, North Lanarks

11
A) You’re legally entitled to a full refund for any cash you paid upfront for the video and the precise worth of the video itself (if that has been misplaced). However it could be troublesome to sue this firm for emotional misery. it should be terrible to have misplaced this valuable reminiscence however being upset doesn’t give rise to a authorized declare.
You or your spouse must show to a court docket that you simply had developed a medical situation (similar to nervousness or despair) because of their negligence . This may must be supported by correct medical proof. Even then, a declare can be troublesome to deliver.
For those who do have a situation which has been introduced on by what occurred, there are a selection of private harm attorneys (test on-line evaluations with care) who would possibly have the ability to help.
Contact
- Choose Rinder regrets he can not reply questions personally. Solutions supposed as basic steerage. They don’t represent authorized recommendation and are usually not an alternative choice to acquiring unbiased authorized recommendation.
- Acquired a query for Choose Rinder? E mail judgerinder@thesun.co.uk
Mel Hunter, Reader’s champion

11
Q) WE moved home final yr and paid Royal Mail £100 to redirect our mail to our new handle for a yr. We then found that our publish was going to a different handle which meant we didn’t obtain any letters for per week. I contacted Royal Mail and was given an apology and was promised it could be put proper.
Two months later the identical downside occurred once more, however this time lacking mail value us some huge cash. One of many letters required an pressing response however, as we missed it, we needed to pay £450, which we might have prevented if we’d acquired the unique letter. I’ve tried to say this again from Royal Mail but it surely has rejected this and despatched me simply £10.
Angela, Rugely

11
A) Most of what we get by way of the publish nowadays tends to go straight within the bin however, generally, that every day supply comprises one thing essential, because it did in your case. You had a contract with the Royal Mail to ship your publish to your new handle and as such I held it chargeable for this failure and steep price you needed to pay because of this. After I contacted the Royal Mail it provided £100, however neither you nor I believed this was adequate, and I instructed the postal service so. It lastly got here again agreeing to a full refund and the case was closed.
A Royal Mail spokesperson mentioned: “Having revisited the main points of this case and having spoken once more to the shopper, on this event we now have provided £450 as a gesture of fine will. At Royal Mail we sometimes delight ourselves on the top quality of our redirection service. We’ve got put a repair in place to make sure this doesn’t occur once more.”
Downside with DFS
Q) NINE months after we purchased a brand new lounge suite from DFS, we noticed it was fading on each arms and seats.Somebody from the shop got here out to look, however mentioned it was not a producing fault and will need to have been because of an accident, which isn’t the case. Then we have been instructed somebody will need to have been carrying denims on the seats, however neither my husband nor I personal a pair. This suite is now ten months outdated with a 15-year assure.
Shirley, Suffolk
A) With a 15-year assure, your couch was price combating for. DFS agreed to a second inspection however, once more, you have been instructed it was not a producing fault. If the carrying of denim was the issue, the furnishings wouldn’t have been match for objective, as carrying denims is pretty commonplace. I additionally requested DFS if the issue was put on and tear? As a result of after 9 months use, that excuse wouldn’t wash both.
I acquired DFS to contemplate your case once more and it has taken the choice to restore the couch, which it’s entitled to do because the furnishings was greater than six months outdated, recovering each arms and seats. This is because of be accomplished subsequent month. If it doesn’t repair the issue, you ought to be entitled to ask for a alternative. DFS instructed me no manufacturing fault was discovered on any of the inspections however that it was happy to have reached a “passable decision”.
Maddy Tooke, Coupon Queen

11
My high 5 freebies this week

11
High 10 offers
- Save 20 per cent on Reebok orders. Get a singular code from vouchercodes.co.uk, bit.ly/20reebok. Expires tomorrow.
- Save 25 per cent on Funky Pigeon card orders with code VCO25 from vouchercodes.co.uk. Ends Friday, bit.ly/25funkypigeon.
- Stand up to eight per cent off accommodations. com bookings with vouchercodes.co.uk code VCUK120. Ends February 2, bit.ly/hotels8off.
- Get an additional 20 per cent off women’ trend at Roman. Use code VCUK20 from vouchercodes.co.uk. Ends Friday, bit.ly/roman20off.
- Save an additional ten per cent on clearance orders at Joules with code 10JAN from vouchercloud.com. Ends tomorrow, bit.ly/joulesextra10.
- Purchase one principal and get one for £1 at Carluccio’s with voucher from vouchercloud.com. Ends February 11, bit.ly/carlucciosmain1.
- Get ten per cent off Hobbycraft orders with code CRAFTY10 from vouchercloud.com. Ends March 29, bit.ly/10hobbycraft.
- Zero becoming a member of price at PureGym with code ZEROJF from quidco.com, with £three.25 cashback for brand new member subscriptions. Ends February three, bit.ly/quidcopuregym.
- Get 20 per cent off UK Parcelforce companies with code JAN20 when reserving on-line till Friday, bit.ly/20parcelforce.
- Get 20 per cent off Barry M vegan merchandise with code bmvegan20. Ends Fri, bit.ly/barrymvegan.